Terms of service

Here is the updated Terms of Service and Return Policy specifically customized for Venora.

1. Return and Refund Policy

Venora follows a strict No Return, No Refund policy to ensure the highest quality and hygiene standards for all our customers.

All Sales are Final: Once an order is placed and processed, it cannot be returned, refunded, or exchanged for a different size or color.
Size Confirmation: We strongly advise customers to check our size chart before purchasing.
Damaged Items: If you receive a damaged product, you must contact us at supandeb08@gmail.com within 48 hours of delivery with an unboxing video as proof. Replacements are subject to approval by our team.

2. Terms of Service

Last Updated: March 12, 2026

Welcome to Venora. By using our website and purchasing our products, you agree to the following terms:

A. General Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone at any time.

B. Product Accuracy

We strive to display our products (colors, textures, and fit) as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect the product.

C. Billing & Account

You agree to provide current, complete, and accurate purchase and account information for all orders. Venora is not responsible for delivery failures due to incorrect addresses provided by the customer.